What are your Burning Questions?

Which model best fits my needs?

Depending on the size of the area being heated and type of space you need to heat; Royall™ offers indoor and outdoor wood furnaces for any application.  For correct sizing of a Royall™ furnace, please contact your local dealer.  Check out our models for more detailed information, or contact a dealer in your area for specific prices.

What sizes are available from Royall™?

Royall™ offers indoor wood boilers that will heat homes from 1,000 square feet up to 10,000 square feet.  Our indoor wood furnaces will heat areas ranging from 1,000 square feet to over 3,000 square feet.  Royall™ offers our pressurized boilers equivalent to the indoor wood boiler specification.  The Sequoyah outdoor wood furnace will reach 4,000 square feet up to 10,000 square feet in the Evergreen Series, while the E-Series Gasification wood boiler will heat 3,000 square feet up to 8,000 square feet.  Contact a dealer for specific information.

How long will my Royall™ outdoor furnace last?

With proper maintenance, your Royall™ furnace will heat your home or office comfortably for 20 years.

How hard is it to install a Royall™ furnace?

Installing your Royall™ furnace is simpler than you can ever imagine. All outdoor wood boilers come fully assembled, and our installation manuals will guide you through the installation process.  When installing your water lines, you need to bury them a minimum of 18-24 inches underground and can be cut in complete lengths to eliminate any seams.  Royall™ indoor wood boilers and indoor wood furnaces require a little assembly.  Your dealer will offer installation, please contact your local dealer to schedule complete professional installation or guidance

How often will I need to fill the Royall™ furnace?

Depending on the fuel you use in your Royall™ furnace will dictate the amount of times needed to fill your wood boiler.  Contact a dealer about typical fills for your area.

Can I install a Royall™ outdoor wood furnace in the winter?

By using the recommended underground water lines, offered by your local dealer, you can install Royall™ wood furnace in the winter despite frozen or snow-covered ground. 

Can I install a Royall™ furnace if I live in town?

Metropolitan areas are not recommended by Royall to install outdoor wood boilers; however, Royall™ indoor wood furnaces are a perfect fit for those closer confined areas. Consider the height of the stack and always remember to comply with all state and local codes.

How often do I need to clean out ashes?

Ash removal is extremely easy with our ash pan.  Our ash pan is built with a separate access door for your safety in removing the ash while the unit is under load.  It is important to clean out your ashes on a weekly basis.  The ash pan will be emptied as need, every 4 days depending on heat load.  At the end of the heating season, it is very important to clean out all ash from the fire box.  Cover the chimney to not allow moisture to enter into these areas.  Moisture mixed with ash can create damage to the wood furnace.

How do I get technical support?

Technical Support is offered by your local dealer.

Can Royall™ wood boilers heat my pool and/or spa?

Many Royall™ owners use their wood furnace to heat a pool and/or spa on a regular basis. Consult a dealer for the proper model and sizing configurations to affectively heat your application.

What about emissions in the Royall™ furnace?

Some states and local agencies have put into place requirements on outdoor wood-fired furnaces.  Our Sequoyah brand outdoor wood furnace is EPA Phase I approved.  Please check with your state or local officials on requirements on outdoor wood furnaces. 

What if I need parts?

To order replacement parts, please contact your local dealer or inquirer online at our web store.

Are the controls on a Royall™ furnace complicated?

Absolutely not, Royall™ uses controls that are tried and true in the industry.   

What is creosote and how can I reduce it?

When wood is burned slowly, it produces tar and other organic vapors, which combine with expelled moisture to form a nasty product referred to as creosote.  The creosote vapors condense in the relatively cool chimney flue of a slow-burning fire.  As a result, creosote residue accumulates on the flue lining.  When ignited this creosote makes a hot fire.  The chimney connector and chimney should be inspected at least weekly or even daily during the heating season to determine if a creosote buildup has occurred.  If creosote has accumulated it should be removed to reduce the risk of a chimney fire.

What's the best practice in burning wood in a Royall™ furnace?

Paper and kindling should be used for starting the fire.  When loading your wood into your Royall™ furnace, the best practice is to load the wood towards the back of the furnace first and then towards the front.  Royall™ recommends burning cut, split and dried seasoned wood.  Do not overfill so hot coals fall out of furnace when opening fuel door.  After burning your furnace for a period of time, you will discover how much wood is needed per day and what types of wood burn best.  Also look at the best burn practice for additional information.

Can I heat more than one building? 

Absolutely, you can.  When sized correctly, Royall™ wood boilers can heat multiple different buildings.  Royall™ boilers and forced air units will effectively heat not only your home, but along with your hot water heater, hot tub and swimming pool.

Can I use a Royall™ product with my existing forced air system in my house?

Yes! By installing, what is commonly known as, water to air coil (WAC) in your duct work; you can use it with your existing forced air system. The circulation fan from your present gas furnace will turn on when your wall thermostat calls for heat.  When this process happens, the coil will superheat the air while it passes through your duct work.  An example would be your A/C coil, but only with hot water. You can also heat your swimming pool, hot tub and domestic hot water heater.

 Can I connect the Royall™ wood furnace to a forced air heating system?

In fact, the majority of our installations are connected to existing forced air heating systems.  Royall™ wood furnaces have been manufactured for over forty years and our indoor wood furnaces are the granddaddy of our product lines.  Our indoor forced air wood furnaces are a perfect fit to your existing furnace and duct work.

Are you required to us antifreeze in Royall™ products?

Not necessarily.  When installing your outdoor wood furnace, please consider burying your underground piping at a minimum of four feet below the surface to ensure a natural freeze protection.  Your outdoor boiler needs to be plumbed with a circulation pump that will have a continuous flow.  Do NOT shut your pump off. 

If you are installing our Sequoyah line of outdoor wood boilers, please consider draining your boiler back if you are leaving for an extended period of time.  It does not make sense to heat the water in an outdoor wood boiler setting with you existing gas furnace to keep it from freezing when the outdoor boiler is not in use.  The idea behind an outdoor wood boiler is to save money.  

Can I connect the Sequoyah outdoor wood furnace to a pressurized heating system?

The Sequoyah wood furnace can be easily installed to a pressurized heating system through a water-to-water heat exchanger that transfers heat between systems.

Will this work with in floor heat?

In-floor heating is becoming the most economical way to heat your home.  Royall™ brand products are a perfect solution to heating your floors.  Our ASME certified boilers are highly sought after for this application due to ease of installation and certifications. 

Can my children be burned by touching the boilers or furnaces?

Yes they can.  Everyone needs to be careful when operating all appliances that have the capabilities of heating your home not just wood boilers.  The door is hot and should not be touched. The boilers outer round on the indoor wood boiler does exceed 200 degrees.  Our indoor forced air units do not have a cooling system on them.  Most generally, the indoor wood furnaces are hot to the touch.  Royall™ outdoor wood furnaces are a different story.  Our boilers have an insulated exterior door that has to be opened to even access the fuel door.  This provides an enormous safety blanket to the consumer.  The rest of the Royall™ brand outdoor wood furnaces come insulated and safe to the touch except for the fuel door.  Please be consciences when working or playing around wood boilers.